Shipping Costs & Modes of Payment

PRICES AND DELIVERY

Every effort is made to ensure that the prices shown on the Website are accurate at the time you place your order. If, by mistake, we have underpriced an item, we will not be liable to supply that item to you at the stated price. If an error is found, we will inform you as soon as possible and offer you the option of reconfirming your order at the correct price or cancelling your order. If you cancel, we will refund or recredit you for any sum that has been paid by you or debited from your credit card for the products. The price of the products is shown in Euro and is inclusive of 20% VAT. Products are delivered by Austrian Post unless otherwise wished. Delivery charges are added.

Delivery is FREE for all orders over € 200.-

For orders from € 100, - to € 200.- we add a delivery charge of € 9.-.

For orders under € 100 we add a delivery charge of € 19.-.

Delivery Time is according to the country. We will be happy to inform you when asked.

 

PRODUCTS

We make every effort to display as accurately as possible the colors, features, specifications, and details of the products available on the Site. However, we do not guarantee that the colors, features, specifications, and details of the products will be accurate, complete, reliable, current, or free of other errors, and your electronic display may not accurately reflect the actual colors and details of the products.

All products are subject to availability, and we cannot guarantee that items will be in stock. We reserve the right to discontinue any products at any time for any reason. Prices for all products are subject to change.

If Goods are being ordered from outside Austria, import duties and taxes may be incurred once your Goods reach their destination. DrEberhardt is not responsible for these charges and we undertake to make no calculations or estimates in this regard. If you are buying internationally, you are advised to contact your local customs authorities for further details on costs and procedures. As the purchaser of the Goods, you will also be the importer of record and as such should ensure that your purchase is in full compliance with the laws of the country into which the Goods are being imported. Please be aware that Goods may be inspected on arrival at port for customs purposes and we cannot guarantee that the packaging of your Goods will be free of signs of tampering.

 

PURCHASES AND PAYMENT

 

We accept payment by Pre-Payment, Visa and PayPal.  No credit or debit card details are stored once your order has been placed, unless you have given us permission to do so.

You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Site. You further agree to promptly update account and payment information, including email address, payment method, and payment card expiration date, so that we can complete your transactions and contact you as needed. We may change prices at any time. All payments shall be in Euro.

You agree to pay all charges at the prices then in effect for your purchases and any applicable shipping fees, and you authorize us to charge your chosen payment provider for any such amounts upon placing your order. We reserve the right to correct any errors or mistakes in pricing, even if we have already requested or received payment.

 

We reserve the right to refuse any order placed through the Site. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same payment method, and/or orders that use the same billing or shipping address. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

 

APPLICABLE LAW

These Terms and Conditions will be subject to the laws of Austria. We will try to solve any disagreements quickly and efficiently. If you are not happy with the way we deal with any disagreement and you want to take court proceedings, you must do so within the United Kingdom.

 

Remember, we are here to help. If you need assistance with anything, please let us know.